Contact/Payment Information

If you need to make a payment in person or need assistance use the information below.

City Hall

City Hall/Municipal Court

Payments on Court Citations can be made at City Hall. The Municipal Court Clerk's Office entrance is through the front revolving doors on Virginia Street, first door on the left, room 103. Parking is available in the Shanklin Parking Building next to City Hall on Virginia Street.

501 Virginia St. East
Charleston, WV 25301
Monday - Friday: 9am - 5pm

City Service Center

City Service Center

Payments on B&O, Monthly Parking, Municipal Fees, Parking Citations and User Fee can be made at the City Service Center in Suite 4 at the City Collector's Office

915 Quarrier St.
Suite 4
Charleston, WV 25301
Monday - Friday: 8am - 5pm


Sanitary Board

Payments on Municipal Fees can also be made at the Sanitary Board Office. In the evenings and on weekends, there is a drop box located by our main entrance door for your convenience.

208 26th St.
Suite 4
Charleston, WV 25387
Monday - Friday, 8:00 a.m. to 4:45 p.m.

Traffic, Parking, Transportation

Traffic, Parking, and Transportation

Payments on Parking Citations cannot be made at this office but they can be made at the City Service Center, 915 Quarrier St., and at the City Courtesy Boxes:

  • 100 Brooks Street 400 Morris Street 1000 Virginia Street
  • 200 Capitol Street 1900 Piedmont Street 100 Washington Street
  • 400 Capitol Street 500 Quarrier Street Municipal Lot
  • 300 Dickinson Street 100 Summers Street County Lot
  • 400 Laidley Street 300 Summers Street Shanklin Lot

612 Washington Street E
Charleston, WV 25301
Monday - Friday: 8am - 5pm